An Ultimate Guide for Business Travelers in Nairobi

Traveling to another city might be for vocational purposes or even business activities. Business travel etiquette in Nairobi reflects greatly on the culture of the participants, although what may be acceptable in one country may seem offensive in another. Business travelers, therefore, need to understand the need to be respectful of every culture they travel to since even a little offense that could be unintentional has the power to make business relationships turn sour. However, Nairobi is considered progressive and business etiquette overlaps with the standard western expectations, only with a few exceptions.

Dressing Code

Nairobi is relatively a progressive business hub, hence has less firm or extreme guidelines on clothing. A gentleman can wear a suit to a business meeting, although a formal shirt and trousers will do just fine. A lady’s business attire ranges from dresses to blouses with formal trousers or skirts. High heeled shoes are not frowned upon and jewelry and makeup are welcome too, as long as they are done in moderation. Colored clothes are okay in most settings, although finance and law prefer cooler colors like navy blue, black or gray. The dress must not be too tight, too short or too revealing in order to adhere to African morality and to present oneself as a serious business executive.

Salutation is Key

The tone you set for the rest of the meeting is determined by the way you give or receive greetings. In Nairobi, and Kenya at large, it is considered kind to be friendly to everyone across the board, whether higher or lower in rank than you. In the business world, it is honorable to refer to someone formally unless stated otherwise. The use of honorific titles like Mister, Missus, Miss, Doctor, or Professor, are yet to go out of fashion. The other usual standard of respect in Nairobi is standing from your seat to shake someone’s hand and maintaining eye contact when communicating to show interest in the conversation.

Keeping Time

There is a stereotype that Africans are not keen on keeping time. This could only hold some truth in social events. However, when it comes to business events and meetings, time is usually well adhered to. The corporate scene in Nairobi values time and efficiency, especially during business meetings and coming into the meeting late, without a valid apology for the late coming is not acceptable. Timelines in Nairobi are strict in the business setting.

Small Talk Could Go a Long Way

The African culture thrives on friendliness, generally taking everyone you meet as a brother. This is true even in the business world. It should therefore not come as a surprise when a meeting begins with a session of small talk. Should it happen, it is considered polite to engage in the discussions as they play an important part in building a rapport between the business executives. The above notwithstanding, Kenya is a beautiful country, and Nairobi is the hub of this beauty. Don't forget to take time off from business to visit some of the wonderful places like the Nairobi National Park. Take time and savor some of Kenya’s cuisines at the Carnivore and visit the many shopping malls for some souvenirs to carry with you.